Frequently Asked Questions

What Is The Jewellery Made From?

All our products are either plated with 18K Gold or Premium 316L Stainless Steel.
These finishes are created via anodising & dipping multiple times to thickly seal & plate the jewellery for maximum and unbeatable durability. Guaranteed to NEVER rust, tarnish or turn skin green.

Where is Collective Original Based?
Melbourne, Australia

Where Can I Keep Up With The Brand?
Instagram - @Collectiveoriginal
FB - @Collectiveoriginal
Email – hello@collectiveoriginal

What Are Your Shipping Details?

FREE EXPRESS Shipping With Orders Over $100 AUD

Easy Returns - Tracked & Insured Delivery

Orders placed on Saturday before 10am (AEST) will be shipped out same day, orders for the rest of the weekend will be shipped out Monday.

Australia

Standard Delivery– $8.50 (5-8 Working Days)
Express Delivery– $11.00 (1-4 Working Days)
Express timing may vary for rural areas

New Zealand

Standard Delivery- $15 (12-18 Working Days - Dependant on location)
Express Delivery– $20.20 (7-11 Working Days)

USA

Standard Delivery- $18 (12-18 Working Days - Dependant on location)
Express Delivery– $25 (7-11 Working Days)

Europe

Standard Delivery- $18 (12-18 Working Days - Dependant on location)
Express Delivery– $25 (7-11 Working Days)

Canada

Standard Delivery- $18 (12-18 Working Days - Dependant on location)
Express Delivery– $25 (7-11 Working Days)

Rest of World (International)

Standard Delivery- $18 (12-18 Working Days - Dependant on location)
Express Delivery– $25 (7-11 Working Days)